CADD Emirates and Hotelworld.ai Announce Strategic Partnership at HITEC San Antonio, 2026
CADD Emirates Computer Trading LLC and Hotelworld.ai are pleased to announce the signing of a strategic partnership agreement during HITEC San Antonio, 2026, marking the beginning of a collaboration that will accelerate the adoption of AI-powered hospitality solutions across the Middle East.
The agreement was formally signed during the hospitality technology exhibition held earlier in June, bringing together two organizations committed to driving digital transformation within the hospitality industry.
Through this partnership, CADD Emirates Computer Trading LLC will serve as a strategic regional partner, leveraging its extensive market presence, technical expertise, and customer relationships to introduce Hotelworld.ai’s innovative artificial intelligence solutions to hotels and hospitality groups throughout the region.
Hotelworld.ai delivers intelligent solutions designed to enhance hotel operations, improve guest engagement, streamline communications, and empower hotel teams through automation and data-driven insights. Combined with CADD Emirates’ established reputation in delivering enterprise technology solutions, the partnership aims to help hospitality businesses embrace the next generation of operational excellence.
We are excited to partner with Hotelworld.ai and bring its innovative AI-powered hospitality solutions to the Middle East,” said Jimmy Joseph, Director of Hospitality (EMEA & India) at CADD Emirates Computer Trading LLC. “The hospitality industry is rapidly embracing artificial intelligence to enhance operational efficiency and elevate the guest experience. By combining Hotelworld.ai’s cutting-edge technology with CADD Emirates’ regional expertise and customer relationships, we are well positioned to help hotels accelerate their digital transformation journey.”
“We are delighted to welcome CADD Emirates as our regional partner,” said Geri Cupi, CEO at Hotelworld.ai. “Their deep understanding of the hospitality landscape and strong customer network make them an ideal partner as we continue expanding our global footprint. Our Unified Platform with Agents that interoperate across a range of hotel functions generate significant returns in efficiencies and enhanced revenue opportunities.”
The collaboration will focus on delivering AI-powered solutions that enable hotels to optimize operations, improve service delivery, and enhance guest satisfaction while providing local implementation, support, and customer success services throughout the region.
The partnership reinforces both companies’ shared commitment to innovation and to supporting the hospitality industry’s ongoing digital evolution.
About CADD Emirates Computer Trading LLC
CADD Emirates Computer Trading LLC is a leading technology solutions provider based in Dubai, delivering innovative IT infrastructure, software, digital transformation, and enterprise technology solutions across the UAE and the wider Middle East. The company partners with global technology leaders to help organizations modernize operations and achieve sustainable business growth.
About Hotelworld.ai
Founded in 2024, HotelWorld AI is an integrated multi-agent AI platform for hospitality, built to help hotels improve visibility, increase direct bookings, automate operational workflows, and enhance the guest experience. Its agentic AI ecosystem includes specialised agents for AI search visibility, reservations, guest experience, front office, and feedback. Built and backed by alumni of Orient Express, Accor, Experian, Oracle, Google, Forbes Travel Guide, and Mandarin Oriental, HotelWorld AI supports hotels in building more efficient, responsive, and commercially effective operations.