SPA Management System

The Most Trusted and Resourceful ICT System Integrator in the Middle East

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SPA Management System

SPA Management System


  • Burj Khalifa- Burj Club
  • InterContinental Dubai Marina
  • Nikki Beach Resort & Spa Dubai

core-logoCore by Premier Software

Premier Software has been developing software systems for over 20 years. . Its latest flagship business management system – Core by Premier Software (Core) – has been specifically designed for the spa, wellness and leisure industry.

With a depth of functionality unrivalled by any other software system, Core is easily configured to suit each area of your business, providing all the information required on an easy access dashboard.

Core’s software flexes to your requirements and keeps track of every area of your business from appointments and treatments through to retail sales and marketing.

Available as a single and multi-site business solution, Core integrates with a variety of property management systems to deliver a seamless service for guests and clients.

Eight features at the core of Core:


  • Accurate diary management is essential for every spa. Appointments can be booked by treatment, member of staff, class and activity or by package.
  • Easy-to-use, white space can also be quickly identified to help maximise offers and promotions to improve profitability.
  • Core also manages a spa’s waiting list. Simply record the service required and when a space becomes available, Core will automatically contact the client through their preferred contact method.


  • With over 200 reports to choose from, Core enables spas to run data in real-time, keeping you up-to-date with the spa’s performance on the go.
  • Exported in a variety of formats, scheduled reports can be sent straight to your inbox at a specified time and date.
  • Core’s depth of reporting can help you pinpoint where the spa is performing well and areas for improvement. Popular reports include:
    • Finance, revenue and targets
    • Staff utilisation and management
    • Resource management
    • Retail
    • Budgets.


  • Ensuring you keep your spa front of mind will help improve client loyalty and repeat bookings. Core’s intuitive automated marketing function will help retain and attract new clients through personalised campaigns.
  • Core can help deliver the right campaign to the right audience through:
    • Data segmentation
    • Reporting and monitoring
    • Preferred communication channels.


  • Core retains all your retail information, enabling spas to analyse client spend, determine product popularity, automatically generate orders and manage product levels.
  • Fully integrated into the sales system, Core can also automatically apply codes and discounts, as well as provide multi-billing options.
  • Retail has never been easier with Core as it manages:
    • Gift voucher sales and redemption
    • Loyalty reward/discount schemes
    • Commissions
    • Stock orders, deliveries and stocktakes.
  • Plus much more.


  • At the heart of your business, Core manages memberships and guest profiles to help keep track of clients’ attendance and spending habits.
  • Core flexes to your membership requirements to enable you to:
    • Track each client’s behaviour, enquiries and access
    • Collect essential data to help with client retention
    • Provide flexible payment options.


  • Online by Premier Software integrates seamlessly with Core so that spas can operate 24 hours, seven days a week.
  • Accessible on a computer, mobile or tablet, clients can book at a time to suit them.
  • Online can be customised to include a spa’s own corporate branding and incorporates:
    • Appointment booking
    • Package booking
    • Membership sign-up.
  • It also includes a mobile diary for staff to keep up-to-date with changes to their diaries.


  • Your clients’ data is safe with Core. PCI-DSS certified it works to keep your reputation intact.


  • Core can be configured to meet your exact requirements with a depth of functionality unrivalled by other systems, so will grow as your business grows.
  • Core provides:
    • A single or multi-site solution
    • Integrates with existing property management systems
    • An easy-to-use dashboard which pulls data in real-time.

Core is supported by a dedicated team of professionals who are focused on providing help and advice should you need it.

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